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Patient Care Specialist

3 weeks ago


Portland, Oregon, United States Advantage Dental Full time

Join our dynamic team at Advantage Dental as a Patient Care Specialist. In this critical role, you will be responsible for delivering top-notch patient care and supporting our dentists and hygienists in providing exceptional treatment experiences.

Estimated Salary: $55,000 - $70,000 per year, depending on experience

About the Position:

  1. Key Responsibilities: Educate patients on their treatment plans and oral health needs, present treatment options, and gain financial consent
  2. Patient Communication: Greet patients and their families, answer questions, and provide excellent customer service
  3. Scheduling and Organization: Manage schedules and confirm appointments, ensuring timely and efficient treatment delivery
  4. Administrative Tasks: Complete administrative duties accurately and efficiently, utilizing Microsoft Office products and dental software

Requirements and Qualifications:

  • High school diploma required; degree or additional education preferred
  • 2+ years of experience in a dental, healthcare, or service environment
  • Knowledge of dental insurance and explanation of benefits an asset
  • Superior communication and customer service skills
  • Proficient with Microsoft Office products
  • Experience with dental software an asset
  • Current CPR certification or ability to obtain within 30 days

Advantages:

  • Paid Time Off and 9 Paid Holidays
  • Company-Paid Volunteer Day
  • 401k with company match
  • Uniforms/Scrubs Provided
  • Quarterly Bonus Opportunities
  • Employee Referral Program Bonuses
  • Medical, Dental, and Vision Insurance
  • Company-Paid Life, Short-Term and Long-Term Disability Insurance
  • Health Reimbursement and Flexible Spending Accounts