Hotel Operations Director
3 days ago
Job Summary
The Hotel Operations Director will be responsible for overseeing the successful execution of all hotel operations, including front office, business center, recreation/health club, housekeeping, food and beverage/culinary, and engineering/maintenance departments.
This role will also involve managing staff, striving to continually improve guest and employee satisfaction, and maximizing financial performance.
The ideal candidate will have a strong understanding of hospitality standards and procedures, as well as excellent leadership and communication skills.
Key Responsibilities:
- Oversee daily hotel operations, ensuring seamless execution of tasks and duties
- Manage staff, providing guidance, training, and development opportunities to enhance performance and job satisfaction
- Analyze financial data, identifying areas for improvement and implementing strategies to increase revenue and profitability
- Develop and implement quality control processes to ensure high standards of guest satisfaction
- Collaborate with other departments to achieve overall hotel objectives
Requirements:
- Bachelor's degree in Hospitality, Business Administration, or related field
- Minimum 4 years of experience in hotel operations or a related field
- Excellent leadership, communication, and problem-solving skills
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
Benefits:
- Competitive salary range: $24.04 - $26.44 per hour
- Bonus program
- Comprehensive health care benefits
- 401(k) plan with up to 5% company match
- Employee stock purchase plan at 15% discount
- Accrued paid time off (including sick leave where applicable)
- Life insurance
- Group disability insurance
- Travel discounts
- Adoption assistance
- paid parental leave
- Health savings account (except for positions based out of or performed in Hawaii)
- Flexible spending accounts
- Tuition assistance
- Pre-tax commuter benefits
About Marriott International:
MARriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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