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Host/Hostess, South City Kitchen Avalon
2 months ago
The Hotel at Avalon is a premier destination for those seeking a unique and unforgettable experience. Inspired by the mythical land of Avalon, our hotel offers a grand reimagining of the resort environment, where guests are immersed in the timeless art of living well.
BenefitsAs a member of our team, you'll enjoy a comprehensive benefits package that includes competitive medical and dental programs, vision insurance, and a 401(k) savings plan with matching funds. You'll also have access to our 'YouDecide' and Hotel Room Discount programs, providing additional incentives for choosing HEI as your employer.
ResponsibilitiesThe host or hostess is the critical first impression of South City Kitchen, and therefore is empowered to create memorable guest experiences. Key responsibilities include:
- Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
- Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
- Maintain proper set-up of dining room.
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
- Comply with attendance rules and be available to work on a regular basis.
To be successful in this role, you'll need:
- Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
- Ability to remember, recite and promote the variety of menu items.
- Ability to move throughout a crowded room to seat guests with or without reasonable accommodation.
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.
- Ability to establish and maintain effective working relationships with associates, customers and patrons.
The Hotel at Avalon is a dynamic and inclusive workplace, committed to building a diverse and inclusive team. We value U.S. military experience and invite all qualified military candidates to apply. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization.
