Maintenance Technician

4 days ago

Alpharetta, United States HEI Hotels and Resorts Full time

About Us

Inspired by the mythical land of Avalon, where the experience of the "Good Life" is ever-present, The Hotel at Avalon arrives — a grand reimagining of resort environment, where guests are immersed in the timeless art of living well.

At HEI Hotels and Resorts, we strive to create a workplace that is as exceptional as our properties. Our associates enjoy a range of benefits, including medical, dental, and vision insurance, as well as a 401(k) savings plan with matching funds.

We are committed to building a diverse and inclusive workplace, where everyone feels valued and respected. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to still send in your information.

Responsibilities

The successful candidate will be responsible for maintaining all building-related systems and the building envelope to ensure the safety of hotel guests, associates, and vendors. This includes ensuring compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes.

The ideal candidate will have vocational schooling, military training, certification, and/or experience in building-related trades, such as HVAC, Electrical, Plumbing, and Carpentry. Hotel experience is preferred.

Requirements

The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation:

  • Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
  • Perform preventative maintenance assignments on a scheduled basis (e.g., "room care").
  • Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
  • Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment.
  • Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
  • Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening).
  • Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed.
  • Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
  • Exposure to extreme temperatures.
  • Operation of heavy machinery.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

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