Refugee Support Specialist

3 days ago


Sioux Falls, South Dakota, United States LSS of South Dakota Full time
Job Title: Direct Service Worker, Reception and Placement SpecialistJob Summary

We are seeking a dedicated and compassionate Direct Service Worker to join our team at the Center for New Americans. As a key member of our staff, you will play a vital role in supporting new arrival refugees in adjusting to their new life in South Dakota.

Key Responsibilities
  • Assist new arrival refugees in navigating various systems, including healthcare, financial systems, housing, employment, benefits, and US laws and regulations.
  • Help set up housing for new arrivals, receive them at the airport, and facilitate their transition to orientation classes, medical appointments, and enrollment in ELI and school.
  • Work closely with program leadership and team members to serve a caseload of new arrival refugee clients, meeting all required reporting timelines and documenting activities through Salesforce online case management portal.
Requirements
  • Bachelor's Degree, plus one year experience working in a human service environment; or equivalent combination of education and experience.
  • Bi-lingual skills desirable.
  • Valid driver's license and ability to obtain approved driver status.
What We Offer
  • $600 hiring bonus for external candidates.
  • Comprehensive medical, dental, and vision plans with HSA and FSA options.
  • 401K match and paid time off and holidays.
  • Employee recognition and assistance program.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about making a difference in the lives of new arrival refugees, please submit your application.



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