Soccer Experience Coordinator
3 weeks ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Guest Experience Associate at TOCA Soccer Training Facility. As a key member of our team, you will play a vital role in ensuring exceptional guest satisfaction and a smooth operational flow within our facility.
Key Responsibilities- Guest Experience Excellence: Greet guests warmly and ensure their needs are met promptly and courteously.
- Assist Guests: Assist guests with inquiries and provide information about our programs and services.
- Foster a Positive Environment: Foster a positive and inclusive environment, ensuring all guests feel valued and respected.
- Operational Excellence: Monitor facility cleanliness and presentation, ensuring that all areas are well-maintained and meet high standards.
- Problem Solving: Address any guest issues or concerns promptly and professionally, striving to exceed expectations.
- Education: High school diploma or equivalent.
- Experience: Previous customer service, hospitality, or guest relations experience.
- Skills: Excellent interpersonal and communication skills to engage with guests, teammates, and leadership.
- Qualities: Passion for creating an inviting and welcoming environment that aligns with TOCA Soccer Training's values.
TOCA Football, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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