Hospitality Specialist

2 weeks ago


Frederick, Maryland, United States TGI Friday's Full time
Job Summary

We are seeking a skilled and charismatic Bartender to join our team at TGI Friday's. As a Bartender, you will be responsible for providing exceptional customer service, mixing and serving drinks, and creating a welcoming atmosphere for our guests.

Key Responsibilities
  • Maintain a clean and organized bar area, ensuring a safe and efficient service environment.
  • Prepare and serve drinks to guests, adhering to standard recipes and company policies.
  • Engage with guests, making drinks in front of them using flair techniques, and making recommendations on food and beverages.
  • Upsell guests on food and drink items, promoting specials and building a regular clientele.
  • Follow responsible alcohol service standards, including identifying and cutting off intoxicated guests when necessary.
  • Operate the POS system, make change correctly, and process credit card transactions.
  • Respond to guest requests, handle complaints, and notify management as needed.
Requirements
  • Must be 21 years old.
  • Must be able to mix drinks quickly and accurately in a fast-paced environment.
  • Must be able to maintain a celebratory atmosphere and make guests feel valued.
  • Must be able to operate the POS system, make change correctly, and process credit card transactions.
  • Must be able to respond clearly to guests' requests and calmly handle complaints.
  • Must be able to frequently lift 30 lb. cases and carry short distances, up or down stairs.
  • Must be able to reach, bend, stoop, shake, stir, and wipe, and maybe dance a little.
  • Must be able to frequently immerse hands in hot water.
Benefits
  • Competitive wages.
  • DailyPay Option.
  • Paid Vacation.
  • Medical, dental, and vision plans.
  • Flexible Savings Account.
  • Short-term disability.
  • Life, AD&D, and accident insurance.
  • Legal Solution Plan.
  • Employee assistance program.
  • Opportunity for advancement.
  • Paid Sick Leave.
  • Retirement Plans.

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