Customer Experience Associate

2 months ago


Maple Grove, Minnesota, United States Bob's Discount Furniture Full time

Unlock Your Potential as a Retail Sales Specialist

Full-Time and Part-Time Career Opportunities

At Bob's Discount Furniture, our Retail Sales Specialists are the driving force behind our success. We offer a dynamic work environment that fosters individual growth and career advancement. As champions of the "Bob's Way," our sales team members excel in providing exceptional customer service, assisting customers with their interior design needs, and delivering a world-class shopping experience.

Our Commitment to Excellence

  • We prioritize a low-pressure, honest, and enjoyable shopping experience for our customers.
  • We offer a competitive hourly advance/draw vs commission pay structure with bonus potential.
  • We provide comprehensive benefits, including national health, dental, and vision coverage, life insurance, 401(k) profit sharing, and more.
  • We value work-life balance and offer flexible scheduling, including weekends, evenings, and holidays.
  • We invest in our employees' growth and development through training and opportunities for advancement.

Key Responsibilities

  • Greet and engage customers, understanding their home furnishing needs and preferences.
  • Provide exceptional customer service, ensuring a positive shopping experience.
  • Build rapport with clients, demonstrating product knowledge, strong interpersonal skills, and excellent listening skills.
  • Develop and maintain a customer base through networking and client follow-up.
  • Meet or exceed sales targets through effective sales strategies and techniques.

Requirements

  • Energetic and self-motivated sales professional with exceptional interpersonal, listening, and communication skills.
  • Ability to network and build relationships with customers.
  • Competitive, goal-oriented nature with the ability to work well in a team environment.
  • Flexibility to work a 5-day retail schedule, including nights, weekends, and holidays.
  • Basic computer skills and previous sales experience in a retail commission-based sales environment are a plus.


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