Customer Service Liaison
3 weeks ago
- Process customer quotes, orders, and credit memos
- Monitor service levels of orders and meet the service commitments to customers
- Perform accounts receivable and payable functions as it relates to customer orders and payments
- Solve customer issues related to orders, quotes, quality, delivery, errors, etc.
- Support the sales team to achieve and exceed sales targets, highlighting in advance any issues that may arise from operational delays
- Perform analysis in SAP B1 as requested by the Operations Manager or the sales/promotion force
- GED or HS Diploma
- College, Business degree or Design Degree is preferred
- Intermediate Microsoft Office skills
- Prefer SAP B1 knowledge - 1 year's experience preferred, not required
- 2-3 years in admin or customer service role
- Stone or Construction experience preferred
- Excellent customer service
- Ability to multitask and work in an extremely fast-paced environment
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