Client Experience Associate

3 weeks ago


Foothill Ranch, California, United States Banfield Full time
Job Summary:

We are seeking a talented and enthusiastic Client Experience Associate to join our team. As a Client Experience Associate, you will be responsible for providing exceptional customer service and support to our clients and their pets.

About the Job:

  • We are looking for a friendly and approachable individual who is passionate about animal care and has strong communication skills.
  • In this role, you will assist with client inquiries, manage client relationships, and perform administrative tasks such as data entry and scheduling.
  • You will also contribute to the development and implementation of new procedures and protocols to improve client satisfaction and efficiency.

Requirements:

  • High school diploma or equivalent required.
  • One year of related experience preferred, but not required.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.

Benefits:

  • A salary range of $42,000 - $58,000 per year.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

About Banfield:

At Banfield Pet Hospital, we believe that pets are part of the family. That's why we're committed to providing exceptional care and service to our clients and their pets. Our goal is to create a warm and welcoming environment where pets feel at ease, and owners feel confident in our ability to provide top-notch care.



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