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IT Systems Engineer

2 months ago


Phoenix, Arizona, United States K2 Staffing Full time
Job Description

**Job Summary**

K2 Staffing is seeking a highly skilled IT Systems Engineer to join our team. As a key member of our technical staff, you will be responsible for providing pre- and post-sales support, deploying and managing Windows Servers and Active Directory, designing Local Area Networks, and implementing and monitoring network security.

Key Responsibilities:

  • Collaborate with sales teams to provide technical support and guidance to clients.
  • Deploy and manage Windows Servers and Active Directory to ensure seamless network operations.
  • Design and implement Local Area Networks to meet client business needs.
  • Implement and monitor network security measures to prevent unauthorized access.
  • Optimize and maintain network software and hardware to ensure maximum efficiency.
  • Build and deploy file servers and cloud computing solutions to support client business operations.
  • Configure and deploy VOIP solutions to enhance client communication.
  • Perform network infrastructure troubleshooting to resolve technical issues.
  • Manage Microsoft Exchange Server to ensure email and communication systems are running smoothly.
  • Monitor alert systems and take appropriate action to prevent technical issues.
  • Use technical expertise to resolve complex technical issues and provide solutions to clients.
  • Participate in new user onboarding to ensure seamless integration into client systems.

Qualifications and Requirements:

  • Minimum of 5 years of hands-on experience configuring, troubleshooting, and repairing networking equipment, Windows servers, and workstations.
  • Proven experience working in an MSP environment.
  • Three years of experience in a client-facing environment, such as sales engineering.
  • Excellent verbal and written communication skills to effectively communicate with clients at a business level.
  • Strong organizational and time-management skills to prioritize tasks and meet deadlines.
  • Experience writing proposals for and implementing technical solutions to fulfill business needs.
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player.
  • Strong understanding of technology and business productivity systems.
  • Experience with RMM (remote monitoring and management) tools, such as Kaseya or Connectwise, a plus.
  • Experience with PSA (ticketing system) tools, such as Autotask or Connectwise, a plus.
  • Ability to problem solve at a high level, provide extraordinary customer service, and possess strong multi-tasking and organizational skills.
  • Sales training experience a plus.

Ideal Qualifications:

  • CompTIA Net+ and/or CompTIA Security+ certifications.
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) certifications.
  • CCNA or CCIE-Cisco certifications a real plus.

K2 Staffing offers a challenging work environment, career opportunities, a pleasant work environment, and ongoing training. Employment Type: Full time Location: Phoenix, AZ