Robotics and Automation Support Specialist

2 days ago

Kalamazoo, Michigan, United States Zoetis, Inc Full time

Role Overview

Zoetis, Inc. is seeking a skilled Robotics and Automation Support Engineer to join the Laboratory Instrument Support Team. The ideal candidate will possess a deep understanding of various forms of robotics and automation instrument platforms used in the biopharmaceutical industry, including maintenance and troubleshooting activities.

Key Responsibilities

  • Work independently and within a cross-functional team environment to provide advanced support and troubleshooting on complex robotic liquid handling platforms, sample management, and other automation-based instrumentation.
  • Conduct routine maintenance, calibration, and reliability assessments of automation instruments to ensure accurate and reliable results.
  • Diagnose and troubleshoot issues with robotic liquid handling platforms, sample management, and other automation-based instruments, implementing effective solutions to minimize downtime.
  • Collaborate with research and analytical teams to understand specific requirements and tailor maintenance activities accordingly.
  • Perform preventive maintenance tasks to extend the lifespan of automation instruments and prevent unexpected failures.
  • Stay current with advancements in robotics and automation technology and recommend upgrades or modifications to enhance performance.
  • Document maintenance activities, including procedures, issues encountered, and resolutions implemented, to maintain a comprehensive record.
  • Adhere to all GxP compliance requirements and provide technical input for department SOP development.
  • Train laboratory staff on proper usage, handling, and basic troubleshooting of liquid handling robotics and sample management instruments.
  • Coordinate with external vendors for technical support, repairs, and the procurement of spare parts as needed.
  • Participate in FAT (Factory Acceptance Testing) and SAT (Site Acceptance Testing) of instrumentation, as required.
  • Maintain an inventory of spare parts and consumables for robotic liquid handling platforms and sample management instruments.
  • Adhere to safety protocols, regulatory requirements, and standard operating procedures related to the care and maintenance of laboratory equipment.
  • Assist scientific personnel with the evaluation and implementation of new/adjacent laboratory technologies.

Required Qualifications

  • Bachelor's degree in chemistry, analytical chemistry, physics, engineering, electronics, or a related technical field, or a total of 4 years of combined relevant education credits and on-the-job training experience supporting complex liquid handling robotics and sample management instruments.
  • Vendor-provided training in robotics/automation system maintenance for at least one major vendor brand of equipment, preferably with documented certification credentials, or transferrable experience in robotics/automation instrumentation.
  • A strong understanding of robotic liquid handling platforms, sample management, or automation-based instrumentation and a minimum of 2 years' experience maintaining these automation instruments is required, including strong troubleshooting and issue resolution experience.
  • Knowledge of Good Laboratory Practices (GLPs), especially with respect to laboratory equipment maintenance documentation requirements.
  • Familiarity with software used in robotic liquid handling platforms, sample management instrumentation, or other automation-based instruments including operations and data analysis.
  • Excellent problem-solving skills and attention to detail.
  • Mechanically-inclined, basic knowledge in electronics and automation programming.
  • Ability to work independently and as part of a multidisciplinary team.
  • Strong desire and commitment to provide excellent support to scientific and lab operations personnel and other internal team members.
  • Excellent communication skills to interact with internal teams and external vendors.
  • Ability to understand and consistently follow safety protocols and standard operating procedures.
  • Ability to travel up to 5% of the time.
  • Ability to lift heavy equipment up to 50 lbs.

Desired Qualifications

  • Experience with one or more of the following vendor brands of automation instrumentation: Hamilton storage systems, Beckman Biomek, and Tecan Evo platforms.
  • Experience and vendor training/certification in maintaining flow cytometry systems.
  • Experience programming liquid handling platforms with some experience coding in standard/current programming languages.
  • Prototype fabrication of custom parts and experience with improvements to existing parts utilizing shop equipment such as metal lathes and milling machines.
  • Familiarity with 3D scanning and advanced 3D rendering systems technologies.

  • Automation Systems Specialist

    2 days ago

    Kalamazoo, Michigan, United States Zoetis, Inc Full time

    Job SummaryThe Automation Technician will provide technical support for automated equipment within a state-of-the-art pharmaceutical manufacturing facility. This role offers a balance of hands-on field work and office-based design, programming, and planning.Key ResponsibilitiesDiagnose and resolve automation-related issues on manufacturing and packaging...

  • Automation Systems Specialist

    2 days ago

    Kalamazoo, Michigan, United States Zoetis, Inc Full time

    Job Title: Automation TechnicianThe Automation Technician will provide critical support for automated equipment within a state-of-the-art pharmaceutical manufacturing facility. This role offers a unique blend of hands-on field work and office-based design, programming, and planning.Key Responsibilities:Respond to trouble calls to diagnose and resolve...

  • Laboratory Automation Specialist

    2 days ago

    Kalamazoo, Michigan, United States Zoetis, Inc Full time

    Senior Scientist, Lab Automation SpecialistZoetis, a global animal health company, is seeking a highly skilled Senior Scientist, Lab Automation Specialist to join its world-class Veterinary Medicine Research and Development organization (VMRD). As a key member of the Automation Solutions team within Automation & Data Sciences (ADS), you will play a critical...

  • Laboratory Automation Specialist

    4 weeks ago

    Kalamazoo, Michigan, United States Zoetis Full time

    About the RoleZoetis is a global animal health company dedicated to advancing care for animals and humankind. We are seeking a skilled Laboratory Automation Specialist to join our world-class Veterinary Medicine Research and Development organization (VMRD).Key ResponsibilitiesAct as project manager to understand scientific workflows, gather requirements,...

  • Laboratory Automation Specialist

    3 weeks ago

    Kalamazoo, Michigan, United States Zoetis Full time

    About the RoleZoetis is a global animal health company dedicated to advancing care for animals and humankind. We are seeking a skilled Laboratory Automation Specialist to join our world-class Veterinary Medicine Research and Development organization (VMRD).Key ResponsibilitiesAct as project manager to understand scientific workflows, gather requirements,...

  • Electrical Controls Specialist

    3 weeks ago

    Kalamazoo, Michigan, United States Opportunity Group, Inc. Full time

    Job OpportunityWe are seeking a skilled Electrical Controls Engineer to join our team at Opportunity Group, Inc. in West Michigan. This is a direct hire position with minimal overnight travel required. The ideal candidate will have strong experience in Allen Bradley PLC Programming and some exposure to Siemens systems. A bachelor's degree in Electrical...

  • Electrical Controls Specialist

    4 weeks ago

    Kalamazoo, Michigan, United States Opportunity Group, Inc. Full time

    Electrical Controls Engineer OpportunityWe are seeking an experienced Electrical Controls Engineer to join our team at Opportunity Group, Inc. in the Kalamazoo, MI area. This is a direct hire position with minimal overnight travel required.Key Responsibilities:Design and implement electrical systems for advanced automation machinery.Develop and program Allen...

  • Electrical Controls Specialist

    5 days ago

    Kalamazoo, Michigan, United States Opportunity Group, Inc. Full time

    Electrical Controls Engineer Job DescriptionWe are seeking an experienced Electrical Controls Engineer to join our team at Opportunity Group, Inc. in the Kalamazoo, MI area. This is a direct hire position with minimal overnight travel required.Key Responsibilities:Design and implement electrical systems for advanced automation machinery.Utilize SCADA for...

  • CNC Applications Engineer

    2 days ago

    Kalamazoo, Michigan, United States Schupan And Sons Full time

    About SchupanWe are a leading provider of sustainable material solutions, committed to making a positive impact on our people, community, and planet every day. Our core values of Integrity, Empowerment, Sustainability, and Compassion foster a culture of excellence through growth.Job SummaryThe CNC Applications Engineer is responsible for designing,...

  • Warehouse and Procurement Specialist

    2 days ago

    Kalamazoo, Michigan, United States Automation Design & Entertainment Full time

    Job Summary:The Purchasing and Warehouse Associate plays a vital role in ensuring the smooth operation of our warehouse and procurement processes. This position requires a detail-oriented individual with excellent communication skills and the ability to handle multiple tasks simultaneously.Key Responsibilities:• Assist in purchasing and receiving products...

  • IT Support Specialist

    2 days ago

    Kalamazoo, Michigan, United States Schupan And Sons Full time

    Job SummaryWe are seeking a highly skilled and customer-focused IT Service Desk Technician to join our team at Schupan and Sons. As the primary point of contact for technical assistance, you will be responsible for providing timely and professional support to employees, resolving issues efficiently, and maintaining a positive and supportive relationship with...

  • IT Support Specialist

    4 weeks ago

    Kalamazoo, Michigan, United States Schupan And Sons Full time

    Job SummaryWe are seeking a highly skilled and customer-focused IT Service Desk Technician to join our team at Schupan And Sons. As the first point of contact for employees seeking technical assistance, you will play a critical role in providing timely and professional support to ensure the smooth operation of our IT systems.Key ResponsibilitiesMonitor...

  • IT Support Specialist

    4 weeks ago

    Kalamazoo, Michigan, United States Schupan And Sons Full time

    Job SummaryWe are seeking a highly skilled and customer-focused IT Service Desk Technician to join our team at Schupan And Sons. As the first point of contact for employees seeking technical assistance, you will play a critical role in providing timely and professional support to ensure the smooth operation of our IT systems.Key ResponsibilitiesMonitor...

  • IT Support Specialist

    1 month ago

    Kalamazoo, Michigan, United States Schupan And Sons Full time

    Job SummaryWe are seeking a highly skilled and customer-focused IT Service Desk Technician to join our team at Schupan And Sons. As the first point of contact for employees seeking technical assistance, you will play a critical role in providing timely and professional support to ensure the smooth operation of our IT systems.Key ResponsibilitiesMonitor...

  • Organizational Expert

    1 day ago

    Kalamazoo, Michigan, United States Automation Design & Entertainment Full time

    Job OverviewAt Automation Design & Entertainment, we're seeking a highly skilled and organized professional to join our team as an Organizational Ace. This in-office position will play a crucial role in supporting our staff and evolving into specific responsibilities as the company grows.Key ResponsibilitiesProvide exceptional task management and...

  • Database Support Specialist

    3 weeks ago

    Kalamazoo, Michigan, United States Greenleaf Tru Full time

    Job Title: Database Application Support SpecialistThe Database Application Support Specialist will play a crucial role in ensuring the smooth operation of various applications and their associated SQL databases. This position requires a strong understanding of database administration, application development, and troubleshooting skills.Key...

  • Medical Support Specialist

    2 weeks ago

    Kalamazoo, Michigan, United States Ascension Full time

    About Ascension Medical Group Womens Health - PortageWe are committed to providing exceptional services and amenities to our residents, allowing them to enjoy living healthier and happier at every age and stage.Our community offers a balance of city comforts and cultural opportunities, with access to personalized care and support.Job SummaryWe are seeking a...

  • Program Support Specialist

    2 weeks ago

    Kalamazoo, Michigan, United States Cenergy International Full time

    Job Title: Program Support SpecialistJoin Cenergy International, a dynamic and diverse woman-owned company, as a Program Support Specialist. In this role, you will assist our Airbus Recovery Manager in collecting and organizing information to provide precise and clear communication to our Airbus customer.Key Responsibilities:Assist in gathering information...

  • Automotive Technician

    1 month ago

    Kalamazoo, Michigan, United States Shiloh Industries Full time

    Job SummaryWe are seeking a highly skilled Automotive Technician to join our team at Shiloh Industries. As a key member of our maintenance team, you will be responsible for developing and maintaining complex electronic and electro-mechanical systems, as well as troubleshooting and repairing mechanical, hydraulic, and pneumatic systems.Key...

  • Electrical Maintenance Specialist

    1 month ago

    Kalamazoo, Michigan, United States Aegis Worldwide Full time

    Job SummaryAegis Worldwide is seeking an experienced Electrical Maintenance Specialist to join our team. As an Electrical Maintenance Specialist, you will play a crucial role in maintaining the smooth operation of our facility.Key ResponsibilitiesPerform proactive maintenance tasks, including rebuilding cabinets and conducting other cabinet work.Address and...