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Hospitality Crew Member

2 months ago

Joint Base Lewis McChord, Washington, United States Exchange Full time

Job Overview

As a Culinary Service Associate at Exchange, you will join a team dedicated to exceptional service, fostering a welcoming atmosphere for customers and fellow team members. The Exchange environment emphasizes the importance of teamwork and personal contribution in achieving collective goals. You will gain insights into the rich culinary traditions that define our offerings and learn the art of preparing delicious meals that our customers love.
We provide flexible work schedules, comprehensive health benefits including medical, dental, life, and disability insurance, paid time off, and retirement plans for eligible associates. Additionally, you will have access to various facilities and programs designed to support your work-life balance.

Key Responsibilities

  • Welcome every customer with a friendly demeanor and genuine smile.
  • Acknowledge and assist customers promptly as they arrive at the service area.
  • Understand customer preferences and offer suitable recommendations to enhance their experience.
  • Ensure that every customer enjoys a memorable visit.
  • Process transactions accurately while engaging customers in friendly conversation.

At Exchange, we recognize that you have choices in your career. However, being part of our team means you are embarking on a rewarding journey. We prioritize your growth and development, providing you with the necessary tools and resources to excel in your role. Our commitment to our employees is at the heart of our operations.

Job Requirements

  • Ability to lift up to 45 pounds, with occasional lifting of heavier items.
  • Willingness to learn and adapt to new technologies.
  • Quick thinking and problem-solving skills to address customer inquiries.
  • Initiative and eagerness to share knowledge about our offerings.

Additional Qualifications

  • Strong attention to detail.
  • Flexibility to cross-train and assist in various areas as needed.
  • A positive and helpful attitude towards customers and colleagues.
  • Excellent communication abilities.
  • Basic computer proficiency.
  • Previous experience in food service is preferred.

Compensation and Benefits

We offer competitive pay rates and a range of benefits, including:

  • Shift differentials for evening and weekend shifts.
  • Holiday premium pay.
  • Transportation reimbursement.
  • Opportunities for career advancement.
  • Employee assistance programs.

Work Environment

You will be responsible for various tasks, including:

  • Operating the cashier station, taking orders, and handling payments.
  • Preparing and packaging food items with care.
  • Engaging with customers at the drive-thru and dining areas.
  • Maintaining cleanliness and sanitation standards throughout the facility.
  • Performing quality checks on food products.

Join us in delivering exceptional culinary experiences and making a positive impact in our community.