Patient Access Supervisor

5 days ago


Memphis, Tennessee, United States Tenet Healthcare Corporation Full time
Job Summary

We are seeking a highly skilled Patient Access Supervisor to join our team. As a key member of our healthcare operations team, you will be responsible for providing guidance and mentoring to new and existing staff, ensuring the smooth operation of our patient access functions.

Key Responsibilities
  • Provide daily support and mentoring to new hires and existing Patient Access staff, ensuring they have the necessary skills and knowledge to perform their duties effectively.
  • Assist in the preparation of short- and long-range planning recommendations for all Registration Process areas, including Admitting, Centralized Scheduling, Emergency Department, and on-site clinics.
  • Maintain positive customer service at all times, assisting staff in resolving issues and ensuring a high level of patient satisfaction.
  • Enforce departmental policies, practices, procedures, and work rules in accordance with approved department and hospital policies, and assist in the development and implementation of new policies.
  • Monitor daily activity and complete performance and metric reports, including financial clearance reports, and perform special projects and reporting as assigned.
  • Perform all Patient Access functions as needed, and act as part of the management team to ensure the group is meeting all operational goals.
Supervisory Responsibilities

This position carries out supervisory responsibilities in accordance with guidelines, policies, and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.

Requirements
  • Excellent interpersonal and organizational skills.
  • Demonstrated leadership abilities.
  • Thorough knowledge of computer systems in Health Care Information System.
  • Clear understanding of Revenue Cycle Management and Regulatory Agencies.
  • Ability to receive and express detailed information through oral and written communications.
Education and Experience
  • High School Diploma or equivalent.
  • College degree preferred.
  • 2 or 4 year college degree in Business, Accounting, Medical Administration, or related area preferred.
  • 4 plus years experience in medical facility, health insurance, or related area.
  • 5 plus years experience in Patient Access preferred.
  • 2 plus years in supervisory or lead role preferred.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hospital Work Environment



  • Memphis, Tennessee, United States Access Healthcare Full time

    Job DetailsAccess Healthcare is seeking a skilled Physical Therapist for a travel assignment in Memphis, Tennessee.Key ResponsibilitiesProvide high-quality physical therapy services to patientsCollaborate with healthcare teams to develop and implement treatment plansConduct thorough assessments and evaluations to identify patient needsDevelop and implement...


  • Memphis, Tennessee, United States Conifer Health Solutions Full time

    Job SummaryConifer Health Solutions is seeking a highly skilled and detail-oriented Patient Access Representative III to join our team. As a Patient Access Representative III, you will be responsible for a wide range of duties in support of departmental efficiencies, including performing registration, patient pre-admission and admission, reception and...


  • Memphis, Tennessee, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and ensuring seamless registration and scheduling processes.Key ResponsibilitiesProvide world-class customer service to patients and...


  • Memphis, Tennessee, United States Baptist Memorial Full time

    Job SummaryThis position is responsible for ensuring seamless patient access and registration processes at the BMG clinics. The ideal candidate will have a strong understanding of revenue cycle management and practice management systems.Key ResponsibilitiesProvide registration support for clinical staff and management teamCoordinate appointment scheduling...


  • Memphis, Tennessee, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring seamless registration and scheduling processes.Key ResponsibilitiesPerform patient registration and scheduling duties with...


  • Memphis, Tennessee, United States Conifer Health Solutions Full time

    Job Overview POSITION SUMMARY Accountable for a diverse array of responsibilities aimed at enhancing departmental efficiency. This role encompasses patient registration, pre-admission and admission processes, reception and discharge duties, and facilitating requested hospital services through patient referrals. Additionally, the position involves...


  • Memphis, Tennessee, United States Conifer Revenue Cycle Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory requirements.Key...


  • Memphis, Tennessee, United States Conifer Revenue Cycle Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.Key ResponsibilitiesPerform scheduling, registration, and patient pre-admission...


  • Memphis, Tennessee, United States Conifer Health Solutions Full time

    Job SummaryConifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a Patient Access Representative II, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will also be responsible for obtaining complete and accurate...


  • Memphis, Tennessee, United States Baptist Memorial Full time

    Job SummaryThis position focuses on patient access as the beginning of the revenue cycle for the Baptist Memorial Health Care clinics, including all aspects of registration with the goal of eliminating errors, implementing consistent processes, and improving front desk productivity.Key ResponsibilitiesProvides and coordinates registration support for the...


  • Memphis, Tennessee, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory...


  • Memphis, Tennessee, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory requirements.Key...


  • Memphis, Tennessee, United States Baptist Memorial Full time

    Job Summary:This position focuses on patient access as the beginning of the revenue cycle for the Baptist Memorial Health Care organization, including all aspects of registration with the goal of eliminating errors, implementing consistent processes and improving front desk productivity. This person will interact directly with various staff members, the...


  • Memphis, Tennessee, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. This role is responsible for providing exceptional customer service and ensuring seamless patient registration and scheduling processes.Key ResponsibilitiesGreets patients and families with a warm and welcoming demeanor, adhering to...


  • Memphis, Tennessee, United States Conifer Revenue Cycle Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory requirements.Key...


  • Memphis, Tennessee, United States Conifer Health Solutions Full time

    Job Overview POSITION SUMMARY The role encompasses a variety of responsibilities aimed at enhancing departmental effectiveness. This includes, but is not limited to, managing patient registration, overseeing pre-admission and admission processes, facilitating reception and discharge activities, and coordinating necessary hospital services as requested by...


  • Memphis, Tennessee, United States Baptist Memorial Full time

    Position OverviewThe role of the Registration Specialist is pivotal in ensuring seamless patient access at the Baptist Memorial Health Care clinics. This position is integral to the revenue cycle, emphasizing all facets of patient registration. The primary objective is to minimize errors, standardize processes, and enhance productivity at the front desk.Key...


  • Memphis, Tennessee, United States Conifer Revenue Cycle Solutions Full time

    Job SummaryAs a Patient Access Representative II with Conifer Revenue Cycle Solutions, you will play a critical role in supporting the efficient operation of our healthcare facilities. Your primary responsibilities will include performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will be responsible...


  • Memphis, Tennessee, United States Christ Community Health Services Full time

    Job SummaryChrist Community Health Services is seeking a highly skilled Medication Access Specialist to join our team. As a Medication Access Specialist, you will play a critical role in ensuring timely and accurate submission of prior authorization requests for medications.Key ResponsibilitiesPrior Authorization Functions:Review and process prior...


  • Memphis, Tennessee, United States Crestwood Care Center Full time

    About Crestwood Care CenterCrestwood Care Center is a leading provider of post-acute care services, dedicated to delivering exceptional patient-centered care in a compassionate and supportive environment.Job SummaryWe are seeking a highly skilled and experienced RN Supervisor to join our team in a leadership role. As an RN Supervisor, you will be responsible...