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Weekend Cafe Cashier Position

2 months ago


Ashland, Massachusetts, United States Brigham & Women's Faulkner Hospital(BWFH) Full time
Schedule: Every other weekend from 12:30 pm to 7:00 pm.

The primary duties of the Cafeteria Cashier encompass customer service and transaction processing. The cashier is responsible for ringing up customer purchases and ensuring the cleanliness of the dining and cafeteria areas. Additionally, the role includes restocking supplies as necessary.

Important Note: Public transportation does not operate on Sundays; alternative transportation is required for any Sunday shifts.

Key Responsibilities:
  • Proactively addresses and fulfills customer needs, taking appropriate actions to resolve any issues.
  • Restocks and replenishes cafeteria items as needed (including coffee, paper products, cooler items, salad bar, snack racks, etc.) in accordance with departmental standards.
  • Ensures cleanliness and sanitation of cafeteria equipment, dining areas, serving stations, and tray return zones.
  • Exhibits a positive and welcoming demeanor.
  • Prepares catering orders and manages the breakdown of used catering carts.
  • Processes customer transactions accurately using the cash register.
  • Balances the cash register at the end of shifts.
  • Informs supervisors of any concerns, discrepancies, or shortages.
  • Actively supports departmental objectives aimed at enhancing retail satisfaction.
Working Environment:
  • Fast-paced setting requiring quick transitions between tasks.
  • Extended periods of standing or sitting on a cashier stool.
  • Physical tasks include pushing catering carts, lifting/moving items up to 20 lbs, bending, and reaching.
  • Cashiering necessitates the ability to read standard font sizes on the POS screen.
Grade: 110

About Brigham and Women's Faulkner Hospital:

Brigham and Women's Faulkner Hospital, part of Mass General Brigham, is dedicated to patient care, research, education, and community service. We prioritize diversity, equity, and inclusion within our organization, reflecting the varied backgrounds of the patients we serve. At Mass General Brigham, we advocate for equal access to quality care and employment opportunities across all dimensions of diversity.

As a 171-bed non-profit community teaching hospital located in Jamaica Plain, Brigham and Women's Faulkner Hospital offers comprehensive care across numerous specialties. Recognized as a Magnet hospital by the American Nurses Credentialing Center, a distinction awarded to only a small percentage of U.S. hospitals, we are committed to providing exceptional healthcare.

At Brigham and Women's Faulkner Hospital, we believe in empowering individuals to lead healthy lives. Our focus on innovation and education ensures that our patients are at the heart of everything we do.

Qualifications:
  • High school diploma or equivalent preferred.
  • Ability to read English for understanding recipes and menus is required.
  • Ability to communicate in English with customers is essential.
  • Strong customer service skills are necessary.
  • Previous experience in cashiering and customer service is preferred.
  • Basic arithmetic skills are required: ability to count cash, make change, and perform addition/subtraction.
  • Staff must adhere to all C.A.R.E. Standards.
EEO Statement:

Brigham and Women's Faulkner Hospital is an Affirmative Action Employer. We embrace diverse skills, perspectives, and ideas, and we are committed to providing equal employment opportunities without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or any other status protected by law. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other employment benefits.