Customer Service Advisor

1 day ago


Sens, Bourgogne-Franche-Comté, United States Hustle Notice Biz Full time
Customer Service Advisor

Hustle Notice Biz

We are seeking a dedicated and enthusiastic Customer Service Advisor to join our team at Hustle Notice Biz. The ideal candidate will possess strong communication skills, a problem-solving mindset, and a commitment to delivering exceptional customer experiences.

Key Responsibilities:

  • Customer Interaction: Respond to customer inquiries via phone, email, live chat, and social media in a professional and friendly manner.
  • Problem Resolution: Identify customer needs and provide appropriate solutions or escalate issues to relevant departments when necessary.
  • Order Processing: Assist customers with order placement, tracking, and returns.
  • Documentation: Accurately record customer interactions and update account information in the company's CRM system.
  • Policy Adherence: Follow company policies and procedures to ensure compliance and consistency in service delivery.

Skills and Qualifications:

  • A high school diploma or equivalent is required; an associate or bachelor's degree is preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict resolution abilities.
  • Proficiency in CRM software and basic computer applications.
  • The ability to multitask and manage time effectively.

Estimated Salary: $20.70 - $28.80 per hour (based on Las Vegas location).



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