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Registered Client Associate for Wealth Management

2 months ago


Spokane, Washington, United States Bank of America Full time

Position Overview:

The Wealth Management Client Associate plays a pivotal role in delivering exceptional client service and support to Financial Advisors (FAs). This position is integral to achieving enterprise strategic objectives and enhancing operational excellence while advocating for clients within the FA's business.

Key Responsibilities:

  1. Deliver outstanding client service by educating clients on the full range of banking and financial services available.
  2. Ensure all client materials are timely, accurate, and complete, following up diligently on requests from clients and Financial Advisors.
  3. Support compliance with the bank's policies and procedures to uphold operational excellence and manage risk effectively.
  4. Foster and deepen client relationships by promoting the bank's offerings and integrating banking solutions into their daily practices.
  5. Assist with daily team operations, covering roles as needed, while maintaining a client-first approach.

Required Qualifications:

  • Securities Industry Essentials (SIE), Series 7, and Series 63/65 or 66 licenses.
  • Demonstrated advanced knowledge of the financial industry and investment products.

Desired Qualifications:

  • Self-motivated, energetic, and adaptable individual.
  • Thrives in a dynamic, fast-paced environment with evolving responsibilities.
  • Detail-oriented with a commitment to personal development.
  • Dedicated to achieving excellence in client experience.
  • Proficient in Microsoft Word, Excel, and PowerPoint; familiarity with Salesforce is a plus.
  • Strong verbal and written communication skills.

Skills:

  • Account Management
  • Client Relationship Management
  • Customer Focus
  • Issue Resolution
  • Business Development
  • Client Solutions Advisory
  • Prioritization and Administrative Services
  • Emotional Intelligence

This role offers a unique opportunity to contribute to the success of clients and the bank while fostering a collaborative and inclusive work environment.