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Operations Support Specialist
2 months ago
Job Summary
BEN GROUP is seeking an experienced Operations Support Specialist to join our team. As an Operations Support Specialist, you will play a critical role in ensuring the smooth operation of our business by providing administrative support, coordinating payment processes, and maintaining accurate records.
Key Responsibilities
- Provide exceptional customer service to internal employees and external customers by resolving payment-related issues and acting as a liaison between departments.
- Coordinate and assist with payment processing, ensuring payment documents are complete and accurate.
- Manage sensitive and confidential information, including customer payment data.
- Perform regular audits on payments and submitted invoices to ensure timely payments to customers.
- Review documents for completeness, quality, and accuracy.
- Assist in answering employee questions and provide support to ensure a positive and supportive work environment.
- Respond promptly to inquiries from employees and external parties.
Requirements
- Bachelor's degree and 1-2 years of experience in data or account processing.
- Ability to handle confidential data and maintain confidentiality.
- Fluent in Microsoft Office.
- Excellent organizational and time management skills.
- Attention to detail and ability to prioritize tasks effectively.
- Excellent written and verbal communication skills.
- Experience with basic data analysis and report creation.
- Experience with managing internal and external relationships.
- Able to succeed in a fast-paced environment.
What We Offer
BEN GROUP offers a competitive benefits package and a dynamic work environment that supports our core values of Passion, Accountability, Teamwork, Empowerment, and Inclusion. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
