Global Learning Instructional Design Director

2 weeks ago

Lakehurst, New Jersey, United States Chubb Full time
Job Description

Chubb is a leading global insurance company with operations in 54 countries, providing a wide range of insurance products and services to diverse clients. We are seeking an experienced Instructional Design Manager to join our Global Learning team.

Key Responsibilities:
  • Manage a team of instructional designers to create high-quality learning solutions for underwriting and claims professionals.
  • Collaborate with Learning Strategies Managers and Business Unit Sponsors to understand project requirements and ensure alignment with business objectives.
  • Develop and implement blended learning solutions that integrate technology and promote a consistent, repeatable learning process.
  • Design and manage training solutions to support technical learning for underwriters and claim adjusters.
  • Provide feedback on training proposals, objectives, and scripts to ensure quality and effectiveness.
  • Coach and develop team members to ensure they have the skills and knowledge to meet the needs of the organization.
  • Ensure all learning solutions align with Chubb Global Learning Standards.
  • Manage multiple global projects, engaging and updating key stakeholders as needed.
  • Stay up-to-date with new training techniques and methods to ensure delivery is relevant and engaging for all employees.
  • Assist with strategy and implementation of skills-based learning.
  • Serve as the central point for instructional design and adult learning expertise.
  • Work with COG and NA Learning Strategies Managers to implement various learning solutions.
  • Track evaluation results, optimize the user experience, and measure the business impact of learning.
Qualifications:
  • Demonstrated L&D functional expertise, with a deep understanding of instructional design and adult learning theories.
  • Proven ability to create engaging, effective instructional materials and content for various audiences.
  • Strong leadership skills, with a proven ability to manage and inspire a team of instructional designers.
  • Ability to establish solid cross-cultural working relationships and work in various time zones.
  • Ability to develop innovative learning solutions that support business results.
  • Strong project management skills, with experience in planning and coordinating multiple projects simultaneously.
  • Demonstrated ability to manage many senior stakeholders.
  • Ability to work in a fast-paced environment and meet strict deadlines.
  • Understanding of global nuances and an international workforce.
  • Strong analytical skills to evaluate, analyze, and interpret technical information.
  • Strategic thinker: ability to overcome obstacles, take an organized and logical approach to thinking through problems and complex issues.
  • Excellent verbal and written communication skills.
  • Collaborative team player: proven ability to work independently and as part of a team.
  • Strong understanding of insurance is desired.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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