Customer Solutions Consultant
1 day ago
We offer a competitive salary of $65,000 - $85,000 per year, depending on experience, as well as growth opportunities, full benefits, and monthly/quarterly/annual bonuses. Our benefits package includes paid time off, sick/safe time, paid vacation, 10 company-paid holidays, medical, health savings account (HSA), dental, vision, voluntary life, short-term and long-term disability, 401(k) with match, employee assistance program, rally health and wellness program, and discounted pest control services.
The ideal candidate will have a high school diploma or general education diploma (GED) and 6-12 months related experience in sales and dealing with the public. Must be 21 years of age or older and possess an active driver's license with an MVR that meets insurance requirements. The selected candidate will be required to work Monday-Saturday and some holidays, earn and maintain state-required training (provided) and pest control licensing.
Responsibilities:
- Sell additional services and/or general pest control protection to customers via cold-calls, warm leads, onsite at their residence, place of business or similar
- Creatively prospect for new sales opportunities
- Conduct inspections to identify infestations, or conditions conducive to infestations, of wood destroying organisms and/or insects or other vertebrate pests, to make proposals and presentations to obtain sales contracts
- Cover sales leads in assigned branch and/or territory and develop multiple additional service and/or pest control sales leads creatively for each respective lead furnished
- Prepare appropriate job specifications and treating instructions in accordance with existing laws, regulations, and company policy
- Execute contracts on behalf of the company, observing company policies as to terms of sale and payment options
- Manage collection effort on delinquent accounts of personal sales contracts
- Contact customers after service is performed to ensure customer satisfaction and to develop additional prospects
- Report unusual requests or questions from customers and any safety incidents immediately to direct supervisor
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