Bilingual Customer Service Representative

2 weeks ago


Buffalo, New York, United States Amazing Home Care Full time
Job Opportunity

We are seeking a highly skilled and compassionate individual to join our team at Amazing Home Care. As a Bilingual English speaker, you will play a vital role in providing exceptional support to our patients and their families.

Key Responsibilities
  • Resolve inbound calls from patients, aides, and contracts in a timely and professional manner
  • Make outbound follow-up calls to ensure patient satisfaction and address any concerns
  • Maintain accurate and up-to-date patient and aide files
  • Ensure compliance with DOH regulations and internal policies and procedures
Benefits
  • Competitive pay commensurate with experience
  • Generous PTO package, including holiday, vacation, sick, and personal time off
  • Access to a fully stocked kitchen and employee break room
  • Opportunities for professional growth and development
Requirements
  • Bilingual English speaker with excellent communication and problem-solving skills
  • Detail-oriented and self-motivated individual with a passion for delivering exceptional customer service
  • Ability to work in a fast-paced environment and prioritize tasks effectively

If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and salary requirements for consideration.



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