Plasma Center Medical Support Specialist

2 weeks ago


Racine, Wisconsin, United States Biolife Plasma Services Full time
About BioLife Plasma Services

We are a leading provider of plasma-based therapies, and we are seeking a highly skilled Medical Support Specialist to join our team. Our mission is to improve the lives of patients with rare diseases, and we are committed to providing exceptional customer service to our donors and employees.

Job Summary

The Medical Support Specialist will be responsible for determining donor eligibility, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable test results. This role requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Donor Eligibility: Determine donor eligibility accurately and in a timely manner, including proper management of informed consent, AIDS education, and confidential self-exclusion.
  • Donor Reaction Management: Evaluate and manage donor reaction(s) that occur at the facility, following applicable SOPs.
  • Donor Deferral: Manage donor deferral, reviewing test results and notifying donors of unsuitable test results per applicable SOPs.
  • Post Donation Information: Initiate and investigate Post Donation Information (PDI).
  • Employee Support: Assist the EHS program as required, conduct pre-placement evaluations, and maintain employee medical records.
Requirements
  • Education: Graduate of a recognized educational program.
  • Experience: Minimum of two years in a clinical or hospital setting preferred.
  • Certifications: Currently licensed or certified in the state where duties will be assigned, CPR and AED certification required.
What We Offer

We offer a competitive hourly wage, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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