Overnight Operations Coordinator

4 weeks ago


Pittsburgh, Pennsylvania, United States zTrip Worldwide Full time
Job Overview

Pittsburgh Transportation Group is seeking a highly skilled Overnight Dispatcher to oversee the evening/overnight dispatch responsibilities for our driver fleet operations. The successful candidate will work a Wednesday - Saturday schedule, 5:00pm to 4:00am.

**Key Responsibilities**

  • Supervise all drivers, bus service, charter reservations, and vehicle assignment.
  • Dispatch all scheduled service in a timely and efficient manner, adhering to contract requirements, company policies, and procedures.
  • Assist in weekly scheduling of service and make necessary changes.
  • Respond to driver questions and issues in a timely and cooperative manner.
  • Oversee the collection of route data, operational indicators, and payroll indicators.
  • Daily reporting of service operations for all contracts.
  • Assign vehicles in coordination with contracts and vehicle maintenance.
  • Coordinate fleet maintenance with the Maintenance staff.
  • Provide information and pricing to customers.
  • Input reservation requests and updates, as needed.
  • Assist Safety & Training Staff in driver observations and checks.
  • Assist staff in customer relations, including complaints, commendations, and requests.

**Requirements**

  • High School Diploma or equivalent.
  • 2 years of dispatch experience in the transportation industry, preferred.

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