Customer Service Representative

7 days ago


Shakopee, Minnesota, United States Sam's Club Full time

Job Summary:

We are seeking a friendly and energetic sales floor team member to join our Sam's Club team. As a key member of our front-end operations, you will play a major role in ensuring our members have a positive experience in the club. You will be responsible for running registers, assisting members with purchases, and maintaining a clean and organized area.

You will thrive in this role if you:

  • Are a multi-tasker who can work well under pressure
  • Have excellent customer service skills and a positive attitude
  • Can stand for long periods of time and move quickly around the sales floor
  • Are able to solve problems and think on your feet

Your responsibilities will include:

  • Maintaining a safe and clean environment by following company policies and procedures
  • Providing exceptional customer service to members, including answering questions and resolving issues
  • Assisting members with purchases and processing payments accurately
  • Maintaining a neat and organized area, including zoning and arranging merchandise

We offer competitive pay, as well as performance-based bonus awards and other great benefits, including health, financial, and paid time off benefits. Additionally, you will receive access to our Live Better U education benefit program, which provides tuition, books, and fees for full-time and part-time associates.

Estimated Salary Range: $18.00 - $25.00 per hour, plus additional premiums ranging from $0.35 to $3.00 per hour in specific circumstances.



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