Customer Service Ambassador

7 days ago


Shakopee, Minnesota, United States Planet Fitness Full time

At Planet Fitness, we're committed to creating a welcoming and non-intimidating atmosphere for our members. As a Customer Service Ambassador, you'll play a key role in ensuring our facility remains clean and organized, providing exceptional service to our members, and supporting our team's mission to help people achieve their fitness goals.

About the Role: We're seeking a friendly and energetic representative to join our weekend morning shift team. Your primary responsibilities will include greeting and checking in members as they enter the facility, assisting with new member sign-ups and providing tours of the facility, answering phone calls and responding to member inquiries, maintaining a clean and organized front desk and lobby area, and assisting with basic member account and billing inquiries.

Requirements: To be successful in this role, you'll need previous customer service experience, excellent communication and interpersonal skills, the ability to multitask and prioritize in a fast-paced environment, basic computer and data entry skills, and a positive and friendly attitude.

Estimated Salary: $15-$18 per hour, depending on location and experience. Our franchise is dedicated to providing a supportive environment for our employees, and we offer a range of benefits, including employee discounts, free food and snacks, free uniforms, and opportunities for advancement.


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