Desktop Support Engineer

17 hours ago


Colorado Springs, Colorado, United States McCall Communications Consulting, LLC Full time
Job Description

We are seeking a skilled Desktop Support Engineer to join our team at McCall Communications Consulting, LLC. As a key member of our IT department, you will be responsible for delivering exceptional technical support to our users.

About the Role

This is a full-time position that requires a strong background in troubleshooting and resolving technical issues related to hardware and software. You will serve as the initial point of contact for users experiencing problems with their PCs and printers.

Key Responsibilities
  • Provide timely and effective technical support to users via phone and in-person
  • Troubleshoot and resolve complex technical issues related to hardware and software
  • Develop and maintain knowledge of new technologies and trends in the IT industry
Requirements
  • Bachelor's degree in Computer Science or related field
  • At least 3 years of experience in helpdesk technical support
  • Security Clearance
Benefits and Compensation
  • Estimated salary: $80,000 per year
  • Comprehensive benefits package including dental, medical, and vision insurance
  • Paid time off and holidays
Our Company

McCall Communications Consulting, LLC is a Service Disabled Veteran Owned Small Business with over 50 years of collective IT industry experience. We pride ourselves on delivering high-quality solutions to our clients and fostering a collaborative work environment.



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