Customer Service Representative

1 day ago


West Palm Beach, Florida, United States Marshalls Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Marshalls. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and supporting the overall success of our store.

Key Responsibilities:

  • Role model established customer experience practices with internal and external customers.
  • Support and embody a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases/returns and count change back to customer.
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales goals and maintain a clean and organized store environment.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.


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