Customer Service Representative
1 day ago
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Marshalls. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and supporting the overall success of our store.
Key Responsibilities:
- Role model established customer experience practices with internal and external customers.
- Support and embody a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases/returns and count change back to customer.
- Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales goals and maintain a clean and organized store environment.
Requirements:
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a flexible schedule, including evenings and weekends.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
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Customer Service Representative
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