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Assistant General Manager

2 months ago

Bloomington, Indiana, United States Panera Bread Full time
About Panera Bread

At Panera Bread, we're passionate about serving up more than just great food. We're dedicated to creating a welcoming and inclusive environment where our customers and team members feel valued and supported.

Job Summary

We're seeking an experienced and motivated Assistant General Manager to join our team. As an Assistant General Manager, you'll play a key role in leading our bakery-cafe to success by driving sales growth, improving customer satisfaction, and developing our team members.

Key Responsibilities
  • Lead and Develop Your Team
    • Assist the General Manager in leading and supervising all cafe staff
    • Plan and manage staffing needs, shift scheduling, and people development
    • Hire and train new team members, and keep your team motivated and engaged
  • Drive Sales Growth and Maximize Profitability
    • Execute company and cafe strategies for sales growth and flow-through
    • Manage associate labor to support and drive cafe profitability
  • Ensure High-Quality Operations and Service
    • Make sure Panera's standards of excellence are always maintained and continually improved
    • Upgrade operations as needed to meet customer expectations
  • Build Customer Relationships and Loyalty
    • Ensure every customer is delighted by the quality of our food, service, and safety measures
    • Build customer relationships that lead to long-term, loyal patrons
Requirements
  • Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
  • Proven ability to drive positive results
  • Proven ability to run great shifts
  • Demonstrated understanding of the business
  • ServSafe certification
  • At least 18 years of age
Growth Opportunities

At Panera, we're committed to helping our team members grow and develop their careers. As an Assistant General Manager, you'll have opportunities to develop your skills and advance your career through our Operating Partner Program.