Front Desk Hospitality Specialist

4 days ago


Lee's Summit, Missouri, United States Holiday Inn Express & Suites Full time
Job Overview

Holiday Inn Express & Suites Lee's Summit is looking for a dedicated Front Desk Agent to provide top-notch service to our guests.

Main Responsibilities:
  • Promote a positive guest experience through excellent service and efficient front desk operations.
  • Utilize the Opera PMS system to maintain accurate records and ensure seamless communication.
  • Multiply tasks effectively, handling multiple guests and phone calls while maintaining a professional demeanor.
Essential Qualifications:
  • Previous experience in hotel front desk roles, preferably with Opera PMS knowledge.
  • Superb customer service skills, flexibility, and ability to work in a fast-paced environment.
  • Willingness to work varied shifts, including weekends and holidays, with flexibility for additional shifts as needed.
Preferred Attributes:
  • Night Audit (11pm-7am) availability, enabling flexible scheduling and vacation coverage.
Compensation Package:

We offer a competitive salary range of $42,000 - $55,000 per year, depending on experience, along with benefits and opportunities for career advancement. The estimated salary is calculated based on industry standards and location considerations.



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