Team Lead Spa Manager

6 days ago


Lee's Summit, Missouri, United States Massage Heights - Summit Fair Full time
About the Role

We are seeking a highly motivated and experienced Team Lead Spa Manager to join our team at Massage Heights - Summit Fair. This is a fantastic opportunity for someone who wants to take their career to the next level in a dynamic and fast-paced environment.

Key Responsibilities:
  • Assist the Spa Director in supervising all aspects of Retreat operation, including revenue and profitability, inventory management, and ensuring brand systems and processes are executed daily.
  • Recruit, hire, train, develop, and retain employees to ensure exceptional guest service and team member culture and satisfaction.
  • Foster a positive work environment by managing team member schedules, facilitating front desk associate training, and collaborating with the Spa Director to set individual team member and overall Retreat goals.
  • Broaden guest loyalty by consistently following the proven operating system of Massage Heights and creating an environment that is passionate about providing awesome guest service.
Requirements:
  • Minimum 1 year of sales management experience with a proven track record of success.
  • Self-starter mentality with leadership, organization, communication, and interpersonal skills.
  • Working knowledge of computers and standard software.
  • Basic business math skills and ability to manage budgets effectively.
Preferred Qualifications:
  • Proven membership sales experience and hands-on experience with Zenoti or similar spa POS software systems.
  • Understanding of spa environment and massage and skincare services.
  • Experience working in a franchise model and commitment to upholding company values.
What We Offer:
  • An estimated salary range of $65,000 - $85,000 per annum, depending on experience.
  • A competitive benefits package, including bonus based on performance, dental insurance, employee discounts, health insurance, vision insurance, and more.
  • A comprehensive training program to support your professional growth and development.
  • A supportive and collaborative work environment that encourages open communication and teamwork.


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