Branch Services Leadership Position
3 weeks ago
We are seeking an experienced Assistant Member Service Manager to lead our Washington, DC branch team. As a key member of our credit union's management team, you will be responsible for driving sales growth, improving profitability, and enhancing member satisfaction.
Key Skills and Qualifications:
- Exceptional leadership and delegation skills;
- Strong communication and interpersonal abilities;
- Able to build strong relationships with members and staff;
- Familiarity with credit union products and services;
- Ability to analyze data and make informed decisions.
Responsibilities:
- Direct and manage the branch team to achieve sales and service goals;
- Develop and implement strategies to improve member satisfaction and loyalty;
- Collaborate with the VP of Branch Services to drive business results and address key issues;
- Ensure compliance with credit union policies and procedures;
- Provide coaching and training to staff to enhance their skills and knowledge.
Salary and Benefits: We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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Branch Manager
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