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Warehouse Operations Assistant

2 months ago

Upper Marlboro, Maryland, United States OnTrac Full time

Job Summary:

We are seeking a highly organized and detail-oriented Warehouse Operations Assistant to join our team at OnTrac. As a key member of our operations team, you will be responsible for providing exceptional customer service, assisting with administrative duties, and supporting our operations managers in ensuring the smooth delivery of packages.

Key Responsibilities:

  • Provide top-notch customer service to drivers and customers, resolving package discrepancies and ensuring on-time delivery.
  • Assist operations managers with administrative tasks, including data entry and verification of deliveries.
  • Interact with drivers to resolve issues and ensure accurate delivery of packages.
  • Research and analyze daily compliance reports to identify areas for improvement.
  • Prepare business reports as needed to support management decisions.

Requirements:

  • High school diploma or equivalent required.
  • One year of related industry experience and/or training in transportation and delivery.
  • General knowledge of Microsoft Word and Excel programs.
  • Excellent customer service skills and ability to multitask in a fast-paced environment.

What We Offer:

  • Competitive individual and group benefits.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Safe and clean work environment.
  • Referral bonus program.

About OnTrac:

OnTrac is a leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences.