Customer Service Representative for Commercial Property

4 weeks ago


Mesquite, Texas, United States Independent Insurance Agents of Texas (IIAT) Full time
Job Summary:

As a Customer Service Representative for Commercial Property, you will be responsible for providing exceptional service to existing insurance policyholders related to updating policies or coverages. This role requires daily interaction with policyholders via email and phone, as well as assisting the producing agent with marketing new and renewal business. You will also be responsible for issuing certificates of insurance, invoicing, keeping customer files and information up to date, and answering phone as needed.

Responsibilities:

• Provide service to existing insurance policyholders related to updating policies or coverages.
• Daily interaction with policyholders via email and phone.
• Assist the producing agent with marketing new and renewal business.
• Issue certificates of insurance, invoice, and keep customer files and information up to date.
• Answer phone as needed.

Qualifications:

• Hold a Texas CSR license.
• Prior CSR experience in a commercial property and casualty agency.
• Experience with Vertifore System / AMS 360.

Will Also Consider:

• Prior commercial CSR or underwriting assistant with a general agency or carrier.
• Computer skill and expertise.
• Personal interaction with other insurance professionals.
• Desire for a career in commercial insurance.

Compensation:

$40,000 - $65,000 per year.

Working with an IIAT member agency is a great career choice. IIAT members are Trusted Choice independent insurance agencies. Independent insurance agents don't work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers-more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community. IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing - is this the right career for you?

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