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Embedded Security Operations Center Operator

2 months ago

Arlington, Virginia, United States Sibylline Americas Full time
Job Title: Embedded GSOC Operator

Job Summary:

Sibylline Americas is seeking a highly motivated and detail-oriented Embedded GSOC Operator to join our team. As a GSOC Operator, you will be responsible for investigating alarms, alerting security services, and informing fire services when necessary. This is an exciting opportunity to work in a fast-paced environment and make a real impact on society.

Key Responsibilities:

  • Escalate and triage incidents when necessary, investigating alarms and responding by sending security patrol or alerting Fire services or Police, as needed.
  • Provide first-line assistance to company employees in all concerns relating to safety and security, including monitoring the safety and security of traveling employees, including overseas.
  • Notify and coordinate responses through the distribution of advisories and other communications, compile, review, and log incident reports and daily reports.
  • Follow procedures for managing a variety of incidents, from minor incidents at the local level to global crises.

Requirements:

  • High school diploma or equivalent.
  • Strong Customer Service skills.
  • Excellent written and verbal communication skills.
  • Ability to multitask in a fast-paced, at times stressed work environment.
  • Strong team player.
  • Comfortable with high-tech working environment, and willing to learn new tools and innovations.
  • Flexibility to work a variety of different shifts, and willingness to assist the team with overtime when needed.
  • Proficient in Microsoft Windows and Office Suite.

Preferred Qualifications:

  • Prior experience in a GSOC, Security Operations Center (SOC), TOC, or similar.
  • Bachelor's degree in International Affairs/Relations/Business, Emergency Management, Political Science, Criminal Justice, or related discipline.
  • Experience with security systems, including alarm monitoring, electronic access control, and CCTV.
  • Experience with mass employee notification systems.

What We Offer:

  • Competitive salary: $26/hour to $28/hour.
  • Opportunity to work in a fast-growing security industry.
  • Professional development and training opportunities.
  • A dynamic and supportive work environment.

How to Apply:

Submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you