Seasonal Sales Associate

4 days ago

Natick, Massachusetts, United States Carter's Full time
Job Summary

Carter's is seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team. As a Seasonal Sales Associate, you will be responsible for providing exceptional customer service, maintaining a positive store environment, and executing operational activities to drive sales and growth.

Key Responsibilities
  • Customer Focus:
    • Proactively assist customers with locating merchandise, inform customers of promotions, and ensure a positive shopping experience.
    • Expedites point of sale transactions and completes floor replenishment and shipment as needed.
  • Brand Execution:
    • Ensure store visual standards are set to company direction and execute replenishment process, recovers, and cleans the sales floor to company standard.
    • Maintain solid product knowledge and merchandise presentation, and articulate current promotional events and the brand loyalty program with customers.
  • Drive Growth:
    • Minimize store loss by providing exceptional customer service and maintain housekeeping standards to ensure a positive experience for customers and team.
    • Meet or exceed company productivity standards for all operational processes and achieve daily goals as established by management.
  • Team Development:
    • Establish and maintain a cooperative working relationship with all members of the team and adapt performing assignments as requested.
    • Support management direction of store, support, train, and coach others to success, and adhere to all company policies and safety procedures.
Requirements
  • Demonstrated customer engagement skills and ability to handle multiple tasks concurrently.
  • High school diploma or GED preferred and ability to communicate effectively with customers and employees.
  • Retail/specialty apparel knowledge and experience preferred.
  • Ability to lift 40 pounds on a regular basis, stand for long periods of time, climb up and down a ladder, and constant walking and standing.
Availability

Availability to meet the needs of the business that may include days, nights, weekends, and holidays as scheduled. Any availability changes must be approved by the Store Manager and will be approved based on business needs.

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