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Sales Associate

2 months ago

Natick, Massachusetts, United States Frontgate Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Frontgate. As a Sales Associate, you will be responsible for delivering exceptional customer service, building guest loyalty, and achieving sales objectives.

Key Responsibilities
  • Provide excellent customer service by fostering a friendly, helpful, and knowledgeable environment for customers and coworkers.
  • Follow company policies and guidelines for signage, visual display, and merchandise placement to maximize sales and minimize shrinkage.
  • Build guest loyalty through in-store programs, including Design Services, private label credit card, and community outreach programs.
  • Communicate effectively with customers, management, and peers to achieve sales objectives and elevate the overall customer experience.
  • Contribute to store maintenance and merchandising, including maintaining a clean and organized sales floor, handling merchandise stock, and proper ticketing of merchandise.
Requirements
  • High School Diploma or equivalent combination of experience and instruction.
  • 1-2 years of specialty retail sales experience.
  • Excellent communication skills, including verbal, written, and active listening.
  • Computer skills, including point of sale software, internet-based programs, and previous cash handling experience.
  • Ability to be mobile on the sales floor for extended periods and lift up to 50lbs.
  • Availability to work flexible schedules, including evenings, weekends, and holidays.