Water Restoration Specialist

4 days ago


Warren, United States Rainbow International Full time
Job Summary:

We are seeking a highly skilled Water Restoration Technician to join our team at Rainbow International. As a key member of our restoration team, you will be responsible for delivering exceptional service to our customers while maintaining the highest standards of quality and professionalism.

Key Responsibilities:
  • Restore properties to their pre-loss condition through efficient and effective water restoration, mold remediation, and fire damage clean-up processes.
  • Develop and maintain a schedule to ensure timely delivery of services, meeting the needs of our customers and exceeding their expectations.
  • Respond to water jobs, initiate water mitigation according to IICRC standards, and communicate with customers about scope of work and necessary paperwork.
  • Maintain all company restoration and cleaning equipment, ensuring they are clean, properly maintained, and available for use at all times.
  • Resolve customer issues, communicate with supervisor and key company staff, and retrieve work orders, check routes for travel, and ensure necessary equipment and supplies are loaded on the truck for job sites.
Requirements:
  • Minimum 1 year of restoration experience required.
  • Valid Driver's License required.
  • Able to occasionally lift and/or move up to 100 pounds.
  • Computer literate with working knowledge of word processing, business software, and spreadsheet applications.
  • Excellent communication and organizational skills.
  • Certifications such as WTR – Water Damage Restoration Technician and ASD – Applied Structural Drying Technician are preferred but not required.


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