Insurance Representative
3 weeks ago
The T.D. Clayton - State Farm Agency is seeking a qualified professional to join their team as a Customer Service Representative.
Estimated Salary:$45,000 - $65,000 per year
About the Role:This is an excellent opportunity for a motivated self-starter who thrives in a fast-paced environment and is passionate about providing remarkable customer experiences. The successful candidate will be responsible for establishing customer relationships, providing prompt and friendly customer service, and educating customers about insurance options.
Key Responsibilities:- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Excellent interpersonal skills
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
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