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Mobile Banking Specialist

2 months ago

Bellingham, Washington, United States Banner Bank Full time
Position Overview

With a legacy spanning over 130 years, our organization is built on enduring principles: listening, learning, and empowering both businesses and individuals to achieve their aspirations. Our financial robustness and reliability have earned us accolades such as being named one of the Best 100 Banks in America by Forbes for eight consecutive years, alongside recognition from Newsweek as one of the Most Trustworthy Companies for four years running.

As a Floating Banker at Banner Bank, you will provide essential support as a teller or banker across various retail branch locations within a designated area. Your role will be pivotal in delivering exceptional service to clients, acting as the representative of the Bank, while ensuring accurate and efficient processing of client transactions. Daily travel between branches will be a key aspect of this position.

Key Responsibilities
  • Ensure accurate and efficient transaction processing in line with established policies and procedures, while providing outstanding client service.
  • Assist clients in reaching their financial objectives by actively promoting Bank products and services, and directing clients to specialized Bank personnel when necessary.
  • Complete tasks effectively within deadlines, whether working independently or as part of a team.
  • Maintain a high standard of personal reliability and punctuality.
  • Engage in the sale of Bank products and services through face-to-face and telephone interactions, meeting the minimum referral benchmarks set by management.
  • Provide back-up coverage for teller or personal banker roles at various retail branch locations, with a flexible work location on a daily basis.
  • Adhere to all policies, procedures, security protocols, and regulatory requirements.
Qualifications
  • High School Diploma or equivalent.
Experience & Travel Requirements
  • A minimum of 2 years of teller experience, including sales experience with established targets (Required).
  • Willingness to travel up to 50% of the time.
Skills & Competencies
  • Strong organizational abilities with a keen attention to detail.
  • Basic proficiency in PC applications, particularly Windows-based software and calculators.
  • Fundamental math, negotiation, and problem-solving skills.
  • Effective verbal and written communication skills, with appropriate phone and email etiquette.
  • Strong interpersonal skills and the ability to build relationships; excellent customer service skills are essential.
  • Ability to work during branch operating hours.
Compensation & Benefits
  • Starting compensation range (based on experience) is $18+/hour plus an additional $1.50 premium on top of base pay.
  • Incentives and commission opportunities may be available for eligible positions.
  • Comprehensive benefits package, including medical, dental, vision, long-term disability, short-term disability, and life insurance.
  • Paid time off for vacation, sick leave, personal days, volunteer activities, and 11 company holidays.
  • 401k plan with up to 4% matching and immediate vesting.
  • Tuition reimbursement available up to $5,250 annually (subject to minimum service requirements).

For more information about our benefits, please refer to the Employee Benefits section on our website.

Banner Bank is an Equal Opportunity Employer committed to fostering diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability, or protected veteran status.