Patient Services Coordinator

3 weeks ago


Waconia, Minnesota, United States Twin Cities Orthopedics Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Twin Cities Orthopedics. As a key member of our clinical support staff, you will be responsible for providing exceptional patient care and ensuring a smooth registration and check-in process.

Key Responsibilities
  • Greet and register patients, collecting necessary information and verifying insurance details
  • Accurately schedule new and existing patients in our practice management system
  • Communicate effectively with patients, families, and staff to ensure timely and efficient care
  • Manage patient charts and maintain a working knowledge of healthcare plan requirements and networks
  • Perform switchboard operator duties, including answering calls, coordinating interpreters, and patient referrals
Requirements
  • High school diploma or equivalent required; administrative or medical office experience preferred
  • Proficient in Microsoft Word, Outlook, and Excel
  • Excellent customer service and communication skills
  • Ability to work independently with minimal supervision and prioritize tasks effectively
What We Offer

Twin Cities Orthopedics is committed to providing a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with profit sharing, tuition reimbursement, and more. We are an equal opportunity employer and welcome applications from diverse candidates.



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