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Medical Office Coordinator

2 months ago


Waconia, Minnesota, United States Ridgeview Medical Center Full time
About the Role

Ridgeview Medical Center is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. As a key member of our front office staff, you will be responsible for creating a positive first impression for our patients, ensuring accurate registration and scheduling, and providing exceptional customer service.

Key Responsibilities
  • Perform basic receptionist duties, including answering and returning phone calls, retrieving voicemail, and maintaining office equipment and supplies.
  • Greets and provides courteous customer service to internal and external customers.
  • Assures accurate processing of patient registration and scheduling.
  • Scans, files, and posts documents into patient charts.
  • Assures reimbursement through basic insurance processing tasks.
  • Monitors petty cash.
  • Coordinates requests for release of medical information.
Requirements
  • High school graduate or equivalent.
  • One year of medical office experience or completion of Medical Administrative Assistant/Medical Receptionist Certificate.
  • Knowledge of basic computer functions and Microsoft Office applications.
  • Ability to perform basic math functions and count money.
  • Ability to respond appropriately to unpredictable situations and diverse patient populations.
  • Ability to work autonomously and as a team.
  • Knowledge of Medical Terminology.
  • Basic knowledge of insurance information.
  • Ability to multi-task.
  • Ability to communicate in the English language for effective written and verbal correspondence.
Preferred Qualifications
  • Previous electronic medical software experience.

Ridgeview Medical Center is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees and applicants.