Hospitality Support Specialist

3 weeks ago


Lincolnshire, Illinois, United States Sedgebrook Full time

Key Responsibilities

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  • Greet and direct residents, visitors, staff, and handle questions/concerns efficiently.
  • Operate phone system and direct calls efficiently.
  • Monitor reception area traffic; directing deliveries, packages, etc.
  • Maintain accurate information pertaining to residents being off campus via the away book, away latch log, and shift pass along.
  • Monitor Fireworks Computer and all Fire Panels and dispatch Security to appropriate locations.
  • Monitor Accushield, vigil systems, and emergency calls and alert appropriate personnel.
  • Call 911 as backup for nursing and/or security when needed.


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