Administrative Director

2 weeks ago

Baltimore, Maryland, United States PRISM Vision Group Full time

Job Description:

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The Administrative Director is responsible for overseeing the daily operations of the office, ensuring policies and procedures are followed, and promoting a culture of excellence. This role leverages administrative and clinical knowledge to coordinate efficient operations management.

  • Manages day-to-day practice operations, administers policies, and procedures
  • Oversees office financials, promotes resource efficiency, and manages petty cash
  • Coordinates staff scheduling, time tracking, and attendance, including vacations and sick/personal time
  • Regularly assesses staffing requirements, interviews, hires, and trains new employees as needed
  • Ensures staff are familiar with job requirements, expectations, safe facility use, and equipment operation
  • Conducts annual employee performance reviews, provides coaching, and mentorship
  • Facilitates regular departmental and office staff meetings
  • Promotes professionalism and superior customer service from all levels of staff; develops process improvements
  • Manages accurate filing and organization of patient accounts/demographics
  • Ensures compliance with federal/state/local regulations (HIPAA, OSHA, etc.)
  • Interfaces regularly with staff, physicians, patients, and other stakeholders
  • Maintains industry best practices knowledge and pursues continued education
  • Performs other duties as assigned

Requirements:

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We are seeking an experienced Administrative Director to join our team at PRISM Vision Group. The ideal candidate will have 3+ years' experience in a management role, preferably in healthcare. A high school diploma or GED is required, with a BA/BS degree preferred.

  • Experience supporting compliance with organizational policies, procedures, and systems
  • Advanced knowledge of HIPAA guidelines, practices, and procedures
  • Knowledge of medical practices, terminology, and reimbursement policies
  • Solid computer skills - MS applications required (Word, Excel, PowerPoint)
  • Outstanding written and oral communication skills; ability to communicate clear expectations
  • Superior organizational and time-management skills; ability to prioritize and delegate responsibilities
  • Skill in evaluating the effectiveness of existing methods and procedures
  • Skill in operating a variety of office equipment and computer programs
  • Demonstrated ability to mentor and support the professional development of staff members
  • Demonstrated commitment to fostering an environment of collaboration, inclusion, and diversity
  • Ability to thrive in a fast-paced, dynamic organization

Working Conditions:

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This position requires an office environment with controlled atmosphere conditions. Possible exposure to staff or patients with communicable diseases and blood-borne pathogens.

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