Help Desk Technician
1 day ago
Under the direction of the Service Desk Technician III, this position is responsible for the daily operation of the assigned campus/location computing environment. The successful candidate will provide technical support and assistance to students, faculty, and staff, ensuring the smooth operation of computer systems and networks.
Key Responsibilities:- Provide technical support and assistance to users via phone, email, and in-person
- Troubleshoot and resolve technical issues with computer systems, networks, and software
- Install, configure, and maintain computer systems and software
- Perform routine maintenance tasks to ensure system uptime and performance
- Collaborate with the Service Desk Technician III to prioritize and manage technical issues
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
- 1-2 years of experience in a technical support role
- Strong technical skills and knowledge of computer systems, networks, and software
- Excellent communication and problem-solving skills
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Help Desk Technician
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Service Desk Technician I
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Service Desk Technician I
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Ashland, Wisconsin, United States Northwood Technical College Full time{"title": "Service Desk Technician I", "description": "Job SummaryNorthwood Technical College is seeking a highly skilled Service Desk Technician I to join our team at the Ashland Campus. As a key member of our IT department, you will be responsible for providing top-notch technical support to our students and staff, ensuring the smooth operation of our...
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Service Desk Technician I
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Service Desk Technician I
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Service Desk Technician I
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