Director of Financial Aid

6 days ago


San Rafael, California, United States Dominican University of California Full time
Job Summary

Dominican University of California seeks a highly skilled and experienced Director of Financial Aid to lead its Financial Aid department. The successful candidate will be responsible for overseeing the daily operations of the department, ensuring high-quality customer service, and adherence to state and federal regulatory standards.

Key Responsibilities
  • Administer, control, report on, and coordinate federal, state, and institutional financial aid programs.
  • Develop, implement, and revise policies and procedures to ensure compliance with federal, state, agency, and university rules and regulations.
  • Maintain and update office policy, procedures, and standards.
  • Create, review, and submit reports for compliance and financial aid program assessment.
  • Manage and oversee the quality and integrity of student financial aid and scholarship services.
  • Oversee system integrations with the federal and state financial aid processing systems.
  • Collaborate with EM staff and other offices in strategic and operational planning to achieve institutional enrollment goals.
  • Advise the AVP and VP of Student Affairs and Enrollment Management (VPSAEM) on trends and developments in financial aid.
  • Perform policy and data analysis, decision support, and predictive modeling related to financial aid leveraging and enrollment management.
  • Develop and maintain fiscal controls and proper record-keeping.
  • Plan and execute strategic financial aid and enrollment projects as the AVP and VPSAEM require.
  • Establish a strategic plan for the continued progression and improvement of the financial aid department.
Requirements
  • Master's degree preferred; bachelor's degree required.
  • Minimum of six (6) years of financial aid management experience demonstrating increasing responsibility.
  • At least three (3) years of primary responsibility for FISAP and other regulatory compliance reporting.
  • Minimum five (5) years of multi-tiered staff supervision in a service environment.
  • Demonstrated experience working in financial aid or a highly regulated industry/environment.
  • Demonstrated experience with independently coordinating long-term projects from implementation to completion.
Working Conditions

The work environment characteristics described below represent those an employee encounters while performing the essential functions of this job. It is important to note that this position will require the majority of duties on campus. Remote work contracts are reviewed and approved on a case-by-case basis.

Typical office and computer lab environment. Mostly indoor office environment with windows. Offices with equipment noise. Offices with frequent interruptions. Limited remote work via Zoom, G-Chat, Phone, email, and text



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