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Customer Service Associate

2 months ago

Fort Lauderdale, Florida, United States Wetzel's Pretzels LLC Full time
Position Overview:

We are looking for individuals who are approachable, energetic, and genuinely enjoy assisting customers. Success in this position requires delivering exceptional service in a fast-paced environment. We offer a range of shifts, including mornings, evenings, weekends, or a combination for those seeking more hours.

Benefits:
  • Holiday Bonus
  • Flexible Scheduling
  • Paid Holidays
  • Leadership Development Opportunities
  • Paid Time Off for Birthdays
  • Competitive Compensation
  • Complimentary Meals
Key Responsibilities:
  • Ability to communicate in Spanish in addition to English is advantageous, but not mandatory.
  • Dependability and Consistency in attendance.
  • Maintain cleanliness and stock levels in the sales area.
  • Exhibit a cheerful and positive demeanor.
  • Emphasize teamwork and collaboration.
  • Engage positively with customers.
  • Upselling and interacting with patrons.
  • Willingness to undergo a drug screening and background verification.
Expectations:
  • Maintain a friendly demeanor.
  • Establish and maintain eye contact.
  • Build rapport with customers.
  • Support and promote the values and vision of Wetzel's Pretzels LLC.
  • Ability to multitask efficiently.
  • Effective communication skills in English.
  • Must be at least 18 years old.
  • Possess a valid driver's license and reliable transportation.
  • Adhere to the uniform policy.

Applicants should be prepared to stand for extended periods. Previous experience is preferred but not essential.