Retail Store Leadership Opportunity
6 days ago
We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Community Choice Financial Family of Brands. As a key member of our retail team, you will be responsible for overseeing the day-to-day operations of our store, including managing customer service representatives, processing financial transactions, and maintaining a high level of customer satisfaction.
Key Responsibilities- Customer Service and Sales: Develop and maintain strong relationships with customers, providing exceptional service and promoting our financial products and services.
- Team Management: Supervise and train customer service representatives to ensure they have the skills and knowledge needed to provide excellent customer service.
- Financial Transactions: Process financial transactions, including loan and pawn applications, check cashing, and other relevant business.
- Store Operations: Maintain a clean and organized store environment, ensuring that all equipment and facilities are in good working order.
- Compliance and Risk Management: Ensure that all store operations are in compliance with company policies and procedures, and identify and mitigate any potential risks.
- Experience: Minimum one year of key holder, supervisory, and/or management experience in retail, convenience store, grocery, financial or service industry.
- Education: High School Diploma or equivalent required.
- Skills: Excellent verbal and written communication skills, ability to work phone, Point of Sale, Microsoft Office, and other systems.
- Physical Demands: Ability to remain in a stationary position, lift and move up to 25 pounds, move about freely inside and outside of the store, and operate mechanical controls.
- Leadership Experience: Leadership experience in a sales or customer service-oriented position.
- Industry Experience: Experience in retail, sales, or financial industry.
- Language Skills: Bilingual English/Spanish is a plus and may be required for certain locations.
- Comprehensive Training: Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development.
- Competitive Compensation: Competitive salary and benefits package, including medical, dental, and vision insurance.
- Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
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