Medical Director of Clinical Operations

5 days ago


Richmond, California, United States ChenMed Full time

ChenMed, a family-owned and physician-led healthcare organization, is seeking a highly skilled LPN/LVN Clinical Support Specialist Manager to join our team in Richmond, Virginia. As a leading provider of value-based care, we prioritize patient-centered, preventive care approaches to improve health outcomes for seniors.

About the Role

This is an exciting opportunity to leverage your experience as a Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) with leadership skills to manage clinical operations in one of our medical centers. You will be responsible for overseeing daily activities, ensuring quality standards are met, and collaborating with our interdisciplinary team to provide exceptional patient care.

Responsibilities
  • Provide outstanding customer service and professionalism to patients and team members at all times.
  • Identify patient service requirements by establishing personal rapport with potential and actual patients.
  • Ensure clinical and quality standards of ChenMed are consistently met.
  • Maintain patient confidence and protect operations by monitoring confidential information processing.
  • Serve as hiring manager for Care Promoters, X-ray tech, and Med Tech.
  • Monitor team performance from a clinical perspective, identify issues, work through resolutions, and provide feedback.
  • Orient new Care Promoters to their duties, including philosophy of care, patient flow, and clinical competencies.
  • Provide ongoing education and training in collaboration with the Market Clinical Manager.
Requirements
  • Licensed Practical Nurse (LPN) with license to practice nursing in the state of employment.
  • IV Therapy certification (if required by state board of nursing).
  • CPR for healthcare providers.
  • At least 5 years progressive work experience in a medical clinic, hospital, or similarly regulated healthcare environment.
  • Minimum of 2 years management experience with direct reports required; in a medical clinic, hospital, or similarly regulated environment strongly preferred.
  • Bilingual a plus.
Compensation and Benefits

We offer competitive compensation and a comprehensive benefits package, including medical benefits, holiday pay, dental benefits, life insurance, guaranteed hours, sick pay, vision benefits, 401(k) retirement plan, wellness and fitness programs, and mileage reimbursement. Our salaries are based on equitable consideration of qualifications and experience, with an estimated annual salary range of $65,000 - $85,000, depending on qualifications and location.



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