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Patient Service Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.
Key Responsibilities- Patient Check-in and Registration: Verify patient information, update records, and ensure accurate billing and insurance processing.
- Phone and Email Communication: Respond to patient inquiries, schedule appointments, and communicate with patients regarding their care.
- Medical Records Management: Maintain accurate and up-to-date patient records, including medical history, test results, and treatment plans.
- Office Administration: Perform various administrative tasks, such as data entry, filing, and supply management.
- Customer Service: Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
- Education: High school diploma or equivalent required.
- Experience: 1-2 years of recent medical office experience or in a similar capacity preferred.
- Skills: Proficient in basic computer functions, ability to learn new software quickly, excellent customer service and communication skills, and ability to multitask and prioritize tasks.
