Program Assistant

3 weeks ago


WinstonSalem, North Carolina, United States SMART START OF FORSYTH COUNTY Full time
Job Summary

The Bi-Lingual Program Assistant will provide administrative support to the NC Pre-K program, including data processing, data entry, and report generation. The successful candidate will be responsible for translating materials into Spanish and providing family and customer support at the SSFC front office.

Key Responsibilities
  • Assist non-English speaking families with the intake and application process for all other subsidized childcare programs.
  • Input Pre-K applications and NC Pre-K monthly attendance.
  • Return calls to parents who have left voicemails inquiring about Pre-K or Subsidies Programs.
  • Attend program, agency, or community meetings held via Zoom or Teams.
  • Update job knowledge by participating in educational opportunities and reading professional publications.
  • Assist in Diaper Bank distribution and organization.
Requirements
  • High School Diploma or equivalent.
  • Bi-Lingual with the ability to speak, read, and write Spanish and English.
  • Customer Service experience and ability to work effectively under minimal supervision.
Working Conditions

The Bi-Lingual Program Assistant will work in a fast-paced office environment, with frequent interaction with staff, clients, and community stakeholders. The successful candidate will be able to perform sedentary work, exerting up to 10 pounds of force occasionally and a negligible amount of pressure frequently or constantly to move objects.

Benefits

The SSFC offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.


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